SLA
2 articles tagged SLA.
Managed Service Provider vs In-House IT: Which Fits a Small Business
Compare MSP pricing models and contract terms with the cost of hiring an IT person, and learn what to put in an SLA, using CISA guidance and BLS pay data.
Leased Line vs Business Broadband vs Fibre: What a Small Office Needs
How a leased line differs from shared broadband and from fibre as a delivery medium, what to ask for in an SLA, and a simple way for a small office to pick an internet connection.